We want our customers to love our products, so if your order doesn’t meet your expectations our team are here to help you out.

Our Returns Policy applies to orders placed through our online store www.shoprcltd.com 

Change of mind returns

Our change of mind returns period is 14 days.

Items being returned must be:

• Are unworn and unwashed; and 
• Have the tags still attached; and 
• Are in the original packaging
• Free from damage

If you have changed your mind on your purchase, please email admin@shoprcltd.com 

Returns of faulty items

We strive to provide the best quality products for our customers; therefore, we appreciate being notified if our product isn’t up to standard. If you believe your item is faulty, please email admin@shoprcltd.com with the following:

• Your name; and 
• Order number; and 
• Images of the fault for review.

If the item is deemed as having a manufacturer’s fault, you will not incur any additional costs and will be offered a replacement item or refund.

You are responsible for paying the shipping costs for the item/s you are returning. An address will be provided once our team have emailed you back.

Sale items

Refunds are not offered for the return of sale items unless the item is damaged or faulty.

For any queries on this, please email admin@shoprcltd.com